Support
Having an issue or have a suggestion? Write to us — we usually reply within 1–2 business days.
For faster help, include your device model, iOS version and a short description of the issue.
Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed by Apple. On your iPhone go to Settings → your name → Subscriptions → MirrorAI. Deleting the app does not cancel the subscription.
How do I restore my purchases?
Make sure you are signed in with the same Apple ID, then tap “Restore purchases” on the subscription screen in the app.
How many analyses do I get?
The free plan includes 5 analyses in total. Pro (monthly or yearly) gives you 40 analyses every month. One-time uses never expire and are spent once your monthly allowance runs out.
Who can see my photos?
Only you. Your photos are sent to our AI service provider solely to run your analysis and are never used for advertising or anything else.
How do I delete my account?
In the app, go to Profile → “Delete account”. Your photos, outfit history and profile are permanently deleted with it. Remember to cancel any active subscription in your Apple settings as well.
Can I get a refund?
Payments are processed by Apple, so refunds are requested through Apple at reportaproblem.apple.com.